The following warranties apply to free weight equipment purchased from MBC POWER SHOP.
Warranty details
This warranty covers defects in materials, functionality and workmanship that occur under normal use for a specified period of time from the date of purchase. The warranty applies only to the original purchaser and is not transferable or assignable.
Selected products
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Warranty applies to :
MBC POWER original products, GYMWAY, VILLAIN, ROGUE, ELEIKO products -
Special Provision Products :
- SLDS products: SLDS regulations apply.
- American Barbell products: American Barbell Japan regulations apply.
- Ito Hyaku Foundry products: Ito Hyaku Foundry regulations apply.
Warranty period
| Product Categories | Warranty period |
|---|---|
| Racks (power racks, etc.) | 5 years |
| Rack Accessories | 5 years |
| Bench GHD | 1 year |
| barbell | Olympic Shaft (20kg/15kg): 5 years Specialty Barbell: 5 years 10kg Olympic shaft: 1 year |
| plate | Bumper plate: 5 years (1 year for 5kg only) Change Fractional Plate: 5 years |
| Dumbbells | Fixed dumbbells: 5 years |
| Further Products | Air bike: 2 years Platform rubber mat/wood board: 2 years |
Disclaimer (cases not covered by warranty)
The warranty does not apply in the following cases:
- Damage caused by user negligence or improper use, storage, or maintenance
- Deterioration of consumables (seat pads, rubber grips, etc.)
- Slight defects and deterioration over time (rust, discoloration, etc.) that are unavoidable during manufacturing
- Damage caused by improper storage (e.g. leaning a barbell against a wall)
- Outdoor use of products not designed for outdoor use
- Damage caused by failure to perform the maintenance described in the user guide or other conditions outside the warranty provisions
How to make a warranty claim
- Required documents : Please attach the delivery note of the product.
- Return Shipping Costs : Customers are responsible for return shipping costs when making a warranty claim.
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Notes :
- The risk of loss during transit is your responsibility.
- After a warranty exchange or refund has been made, the item becomes our property and the warranty ends.
others
- No warranty will be issued for products purchased through the online shop. The delivery note will serve as the warranty.
- This warranty applies only to customers in Japan.
The free weight equipment sold in our store will last a lifetime if used properly. We hope you will use it correctly and use it for a long time.